Vacation Travel Customer Satisfaction Survey

Thank you for traveling with Burkhalter Travel! We truly appreciate your business and look forward to serving your future travel needs. We love our client's feedback so we can learn what we are doing well and what we can do better in the future. Thank you for your assistance. All fields are optional.

Your Name
Email
Phone
Name of Travel Agent(s)
Burkhalter Office Used
Have you booked with Burkhalter Travel before? YES     NO     N/A
How did you hear about us?
Date(s) of Travel
Type of travel booked with us (select all that apply)                      Air   Cruise   Tour   Other
What cruise or tour vendor did you book this trip?

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree
Our staff was friendly & professional in handling your request    
Our staff was knowledgeable about the destination and travel vendor used    
Your travel request was handled in a timely manner    
Our staff discussed any passport or visa requirements with you (if applicable)    
You were offered travel insurance    

Excellent    Good       Fair    Poor
Burkhalter's overall performance in servicing your travel request?  
Overall value of your trip?  
Overall satisfaction with your trip?  


Will you use our services the next time you plan to travel? Yes No
Comments on why you would or would not use us again:


Would you recommend our services to others? Yes No
Comments on why you would or would not recommend us to others:


Other Comments & Suggestions:

Would you like to receive periodic notification by email about vacation specials and cruise discounts? Yes No
If yes, please fill in the email address box at the top of the survey form. Please read our Privacy Policy Statement before choosing this option.