Business Travel Customer Satisfaction Survey

Thank you for traveling with Burkhalter Travel. We appreciate your business and look forward to serving your future travel needs. In order to be sure we are meeting your expectations, we would appreciate it if you could take a few minutes and fill out this brief survey. Thank you for your assistance.

Name
Your Email
Phone
Address
Date(s) of Travel
Name of Travel Agent(s)
Burkhalter Location
Have you worked with Burkhalter Travel before? YES     NO     N/A
How did you hear about Burkhalter Travel?

Please rate the following: Very
Satisfied
Satisfied Dissatisfied Very
Dissatisfied
N/A
Offered lowest airfare
Accuracy of reservations
Proper seat selection
Alternative fares/routing offered
Advised of cancel/change penalties
Timeliness of ticket delivery
Car/hotel reservations offered
Passport/Visa requirements explained
Accounting services
24 hour emergency service
Call answering time
Call return time
Burkhalter Travel Facts/FAX
Travel services offered on our webpage
Customer service attitude of travel consultant
Travel consultant knowledge
Overall performance

If you have used our on-line Travel Reservation System (air, car or hotel) please let us know which services you used and what you thought of it.

Please list any additional services that you would like to see Burkhalter Travel offer or provide any suggestions for improvement.

Will you use our services the next time you plan to travel? Yes No

If no, please explain why not.

Would you like to receive periodic notification by email about vacation specials and cruise discounts? Yes No

If yes, please fill in the email address box at the top of the survey form. Please read our Privacy Policy Statement before choosing this option.