I had MANY questions for Ceera and she was more than happy to help me out with each one of them. Even though the trip I was planning was small compared to I'm sure many others. She was very professional and did a great job.
drydensdad
Madison, WI
She was very responsive to messages and was eager to help me plan my vacation!
Anne
Madison
We had a fairly expensive trip planned to Africa treating our son, daughter-in-law and grandson. We were to leave on March 2, 2020. Near the beginning of March it became apparent that this was not a good idea. Our travel insurance coverage was very limited in this situation. Rather than loose a substantial amount of money, I started wondering about rescheduling. The long time Burkhalter travel agent who had arranged our trip had just retired but she recommended Gail Hummel as a replacement. Remember all of the costs of the trip had already been paid, so Gail didn’t have much to gain. These are uncertain times for travel, but I’m firmly convinced that we have a travel agency, Burkhalter, and a wonderful travel agent, Gail Hummel, that won’t stop if we need another miracle for our rescheduled trip. I wouldn’t consider any other travel agency than Burkhalter nor any other travel agent that Gail Hummel.
Kathleen Irwin
Madison, Wi