We were traveling with a severely disabled individual. Gail checked out ADA accommodations along the way and made sure we could enjoy our trip. She notified the airlines of our needs so we could gait check the wheelchair. She even got us the measurements of the gait check space so that we knew what we needed to take off the chair for it to fit!! Gail talked me through the parking at O'Hare airport!! (Much needed since it had been more than a decade since I had flown out of there.) Plus she had the rental car all arranged on Maui, She recommended activities that were accessible. Plus she walked me through it all before we left. We had an absolutely wonderful time thanks to the solid pre-planning.
Jacquie
Middleton, WI
Easy to communicate with. Prompt. Helpful. Worked with our wants for this trip and made them happen! Made sure we had everything we needed pre travel. Gave us suggestions on what to pack. Was always available for a phone call to go over travel documents, etc.
Elise
Centereach, NY
Joanne and her entire team at Burkhalter Travel are always willing to go the extra mile, and have the acumen and dedication necessary for the business traveler. She's been a willing mentor for a travel 'newbie' and has helped me grow and find my own path in serving our companies travelers to the best of my ability.
Sharon
Prairie du Sac, WI